How Shipping Works on TLG Trade

TLG Trade is a marketplace where customers buy directly from independent sellers. Shipping is handled by each individual shop and rates, timelines, and coverage areas may vary from seller to seller.

Shipping Rates

Shipping costs are set by each seller. You will see the applicable shipping information on the product page or at checkout before completing your order.

Delivery Timelines

Delivery times depend on the seller's location and your delivery address. Typical delivery within Kenya ranges from 1 to 7 business days. For exact timelines, check the seller's shop page or contact them directly.

Shipping Issues

If your order has not arrived within the expected timeframe, contact the seller first through your order details page. If the issue is unresolved, escalate to our support team.

Contact Support

For shipping disputes or escalations, reach us at support@tlgtrade.com.